At Brando Store, we are committed to providing fast and efficient delivery of our high-quality cosmetics, hair styling tools, and wellness products. Our delivery policy is as follows:
-Order Processing: All orders are processed within 24 hours of receipt, excluding weekends and holidays.
–Order Inspection (Open Parcel): For your peace of mind, customers are allowed to open the parcel at the time of delivery to verify the contents before the rider leaves.
-Damaged Goods Policy: Please inspect your items carefully upon arrival. Please note that a broken parcel will not be refunded or accepted. We ensure all items (especially fragile wax   machines and styling tools) are packed securely before dispatch; therefore, do not accept a package that appears crushed or tampered with.
-Estimated Delivery Time: The estimated delivery time depends on the destination of your order. You will receive an email with tracking information once your order has shipped.
-Faisalabad: Usually delivered within 2 – 3 days.
-Rest of Pakistan: Usually delivered within 3 – 5 days.
-Sale Periods: Please note that during Sale days or promotional events, deliveries can take up to 5 – 7 days due to high order volumes.
-Order Tracking: You can track the status of your order at any time by contacting us through our social media platforms or via our customer support email.